Client Intake Forms & Preparation

If you are new to our office and are scheduled for a Thermography Scan or Assisted Lymphatic Therapy session, please download this new client intake form, fill it out, and bring the completed paperwork to your appointment. Please read the preparation information below concerning these services.

If you are scheduled for a BioFeedback Scan, there is a special intake form for this service. Please download this intake form, fill it out and bring the completed paperwork to your appointment. Also, please read the preparation information below concerning this service.

Preparing For Your Appointment

Thermography Scans:

Please note: You must not currently be pregnant and must be 90-days post breastfeeding and post-surgery (this includes biopsies). Thermography is not unsafe in these situations, but it can cause an inaccurate read. If you have questions about whether a specific surgery could affect the thermography scan, please call our office. 

-The day BEFORE your thermography scan, don’t start a new exercise program.
-The day OF the scan, avoid deodorant and makeup, as that can affect the temperature of your skin. Also, avoid chiropractic care, lymphatic work, massage, tanning, and exercise; these all affect your muscles’ temperature.
-ONE HOUR BEFORE the scan, please avoid gum, mints, and drinking hot or cold liquids (hot/iced coffee, tea, water), as these will cause an inaccurate dental read.
-Lastly, for this service (especially the Total Health Awareness Study), please wear underwear to your appointment (or bring some with you to wear).
-Your thermography report is typically emailed to you (or sent by mail if requested) about 2-3 days after your scan.

Assisted Lymphatic Therapy (ALT):

Please note: We cannot provide ALT services if you are currently pregnant or breastfeeding, if you have a pacemaker or any other electronic medical device, have had an organ transplant, or if you have been diagnosed with Deep Vein Thrombosis (DVT) or suspect you may currently have a blood clot. 

-Please avoid applying any oils or lotions to your skin on the day of your appointment.
-After your appointment, you’ll want to be sure to drink extra water to help with flushing the Lymphatic system. The goal is to drink a small glass every hour for the 48 hours following your session.
-Lastly, for this service, please wear underwear to your appointment (or bring some with you to wear).

BioFeedback Scans:

-We will be using a hand cradle to perform the scan. Before we start, we must establish a good connection to the software using the sensors on the cradle. For this reason, please avoid applying oils or lotions to your hands before your appointment because that can interfere with the connection.
-Cold hands can also interfere with the scan, but there are simple steps to take to warm them (such as rubbing, clapping or running warm water over them).
-No specific attire is needed & jewelry does not interfere with the scan, but we may ask you to place your phone or Apple watch away from your body or turn them off.
-Your report and an appointment summary will be emailed to you. 

Cancellation & Reschedule Policy

We understand that life happens, and sometimes you cannot keep your scheduled appointment. In these
instances, we would greatly appreciate a courtesy call at least 24 hours before your appointment time, so
we can plan accordingly. This consideration allows other clients an opportunity to reserve an appointment during that
time. Because of the distance that we often travel to provide service at our remote clinics, your advanced notice also
assures that we can efficiently plan for our staffing and materials.

If you do not appear for your scheduled appointment and you have not contacted us via phone (as we do not accept
cancellations by email or text), we reserve the right to charge a cancellation fee equal to the cost of your booked service.

If you are running late for your appointment, please call us. We will do our best to accommodate you or reschedule
your appointment.

We are dedicated to making your appointments as easy and convenient as possible. We thank you for your
understanding of this important issue.